PointReturn
When a recipient wishes to return goods, the parcel, provided with a PointReturn label, can be dropped off at a GLS Parcel Shop or Parcel Locker in Europe*. GLS will then return the parcel to the sender.
The sender includes a PointReturn label with the shipment or sends a link by email allowing the recipient to create the label online. The recipient simply attaches the label to the parcel and drops it off at a GLS Parcel Shop or Parcel Locker of their choice in Europe.
If the recipient does not have access to a (working) printer, the parcel can alternatively be marked manually with the return address and a special PointReturn code and handed in at a GLS Parcel Shop in Europe.
Upon drop-off, the recipient receives proof of shipment including a QR code. This allows the parcel to be tracked anytime and anywhere via mobile phone. For the recipient, returning a parcel is free of charge. The sender only pays for the service if the parcel is actually returned.
- A convenient returns solution for recipients
- Return to the sender throughout the Netherlands within two working days
- Real-time Track & Trace
- QR-code for mobile tracking for recipients
- Senders are only charged if a parcel is actually returned
*Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland & United Kingdom